Last updated: 1st November 2025

1. Who We Are

KA-ENGROUP Ltd (“we”, “us”, “our”) is a UK-based structural engineering consultancy providing design and analysis services.
Registered office: 16 Upper Malvern Road, Belfast, BT8 6TF, UK
Email: info@ka-engroup.com
This policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

• Contact information (name, email address, phone number) when you submit an enquiry or service request.

• Technical information (IP address, browser type, pages visited) collected via analytics cookies.

• Project information provided voluntarily for consultancy purposes.

3. How We Use Your Data

• Responding to enquiries and providing our services.

• Managing client relationships and projects.

• Maintaining our website and security defences.

• Meeting legal and regulatory obligations.

4. Lawful Basis for Processing

• Consent (for contact form submissions and marketing emails, if any).

• Contract (when we need data to perform a service agreement).

• Legitimate interests (to improve our website and security).

• Legal obligation (for tax and regulatory records).

5. Data Sharing

We only share data with:

• Our hosting provider (TSOHost UK) for secure storage.

• Email and IT service providers (WP Mail SMTP, WordPress plugins).

• Professional advisers (if required by law).
  We do not sell or rent personal data to third parties.

6. Cookies

Our website uses essential cookies to function and optional cookies (analytics and marketing) with your consent. See our separate Cookie Policy for details.

7. Data Retention

• Contact form submissions: 1 year.

• Client project records: 6 years (for tax purposes).

• Backup copies: 30 days before automatic rotation.
  When no longer needed, data is securely deleted.

8. Your Rights

Under UK GDPR, you can request to access, correct, erase or restrict processing of your personal data, and object to processing. To exercise these rights, email info@ka-engroup.com. We respond within one month.

9. Data Security

We use SSL encryption, Wordfence firewall, strong passwords and access controls to protect your data. Only authorised staff can access personal information.

10. International Transfers

Your data is stored within the UK and EEA. If we use processors outside the EEA, we ensure adequate safeguards (e.g. UK IDTA clauses).

11. Contact and Complaints

For questions about this policy, contact our Data Protection Lead at info@ka-engroup.com.
You have the right to complain to the Information Commissioner’s Office (ICO) (www.ico.org.uk)